We offer GROUND, 2-DAY, and NEXT DAY shipping options on most products. However, many of our diagnostic products must be shipped cold and thus require special packaging and handling. Certain items may require 2-DAY or NEXT DAY due to temperature sensitivity.
We ship out orders Monday through Thursday. We do not ship orders on Friday due to the temperature sensitive nature of many of our diagnostic products. Orders received by 3PM Central Standard Time (M-Th) will be processed and shipped same day (pending availability). You will receive a confirmation email once your order has been shipped.
All laboratory equipment items are eligible for GROUND shipping only. Due to the special order nature of these items, please allow an estimated 8 weeks for shipping. Once again, this delivery time frame is merely an estimate, and your item could arrive within a reasonable window before or after this period. Pro-Lab Diagnostics will notify your facility of any significant changes to the ETD of your order. We thank you for your patience.
If you are ordering ANY of the *PROLEX™ CLINICAL DIAGNOSTIC REAGENTS/KITS - YOU MUST SELECT 2-DAY DELIVERY.
If you are ordering ANY of the **MOLECULAR DIAGNOSTICS or **VISION™ ANTISERA - YOU MUST SELECT NEXT DAY DELIVERY.
*These items must be shipped with special packaging and handling instructions.
**These items require additional ULTRACOLD™ packaging to guarantee viability of product.
Failure to select the required shipping may cause a delay in your order.